McLagan's consumer banking practice covers clients engaged in providing products and services to consumers and small businesses through the branch, internet, phone, and wholesale/broker channels. Businesses covered include mortgage banking, retail banking, and credit cards.
With over 500,000 employees participating each year in our survey programs, we have built the largest database of consumer banking data on compensation globally. Our survey information has been utilized by the largest global banks as well as small regional and boutique organizations. Our data can be adapted for the size, scope and geographic footprint of our clients to better align with their business structure and competitive landscape of the organization.
Compensation survey data is available by channel, by product, and by geographic scope for junior, intermediate, and senior level positions, as well as management and executives. In addition, McLagan provides information on staffing levels, productivity, and methods of pay. Our consulting services cover a wide range of performance and reward issues including pay and productivity benchmarking, best practices and compensation plan design.
Our industry focus combined with continuous client work allow us to provide a big picture view of compensation trends along with a granular perspective on niche business areas and roles. Additionally, we have established a consistent methodology that is adaptable to various organizational structures and peer groups. Our teams, located in the U.S., Europe, Middle East, Africa, Asia and Latin America, also provide regional views of consumer banking trends by specific lines of business.